Ignore Events

Modified on Fri, 9 Feb at 4:12 PM

If you are planning to use more water than usual, normally you would be able to turn the alerts off in FlowReporter or click “ignore alert” in the first alert notification. However these options aren’t available when the device is offline.


In which case, with the valve already open, simply press “Open” on the Base unit either before or during the event to prevent the water switching off for that event. On Gen2 devices, hold for 1 second until you hear a beep.


Finger opening valve

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article