Register Base (Flow Sensor/Leak Cable/Valve)

Modified on Mon, 22 Jul at 1:45 PM

To register a device to your account:

  1. Click “Register New Base” from the app.
  2. Plug-in the Base Device and make sure the “Status” light is blinking blue. if it isn’t, press and hold the “Mode” button until it does.
  3. Connect to the new WiFi hotspot it creates, It will look similar to FlowReporter-ABCD on your network list.
  4. Return to FlowReporter and click “Next”.
  5. Problems?
    • Power off the Base Device, wait 10 seconds, then start again from step 1.
    • If the connection still fails, put the Base Device into safe mode by holding the “Mode” button until it flashes purple (about 20s). Then start again from step 1.
    • If the connection still fails, manually set your IP address to 192.168.0.2 instead of using DHCP. To do this:
      • In your WiFi settings, tap and hold the FlowReporter-ABCD network until a box appears.
      • Select “Manage network settings”, then “Show advanced options”.
      • Choose “Static” from the “IP settings” menu.
      • input 192.168.0.2 as the IP address.
      • Select “Save”.
  6. The device will now scan for and display other WiFi networks.
  7. Select your desired network you want it to connect to.
    • If the network is hidden, select “Hidden” and manually type the name/SSID of the hidden network.
  8. Type in the password.
  9. Click “Connect“.
  10. Wait 10 seconds. Make sure you’re connected back online, and the “Status” light is slowly breathing light blue (or purple which shows it’s updating), then select “Continue”.
  11. If the “Status” light is flashing dark blue or green, the connection failed and you should press “Reset”.

Once the Base has connected online, you will be taken to the “Configure Device” page.

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