Opening & Closing Valve

To Open or Close a valve:

• Click on the selected device from your dashboard
• At the bottom of the page will show the last known status of the valve (open/closed) *
• Click on the Open/Close button to activate the valve – if the device is online, this should start within 1 second, otherwise it will wait until the device is back online. While in process, this button will be disabled for a time depending on the valve type. **

The button colour and text will change based on the current valve status:

You can also open and close the valve manually by pushing the buttons physically on the Base unit itself. Please push the relevant button in for 1 second to force the valve fully open or fully closed. Motorised valves will continue turning until they reach the end. **

Please note:

* If the device has been offline for a while, someone may have manually opened or closed the valve since the last known status. If you see “in between open and close” this means that either the motorised valve stopped before it got to the fully open or close stage, or the motorised valve feedback has not been wired correctly.

** Motorised valves take longer to activate than solenoid valves. Please wait up to 1 minute before attempting to open or close again. Any commands made while in the middle of opening or closing will be ignored.